In-Store Services
Almost all jewelry will need some sort of service at some point in its lifetime. We are proud to offer a vast array of services and programs designed to protect your jewelry investment.
Return and Exchange Policy
We want you to be completely satisfied with your purchases at Crestwood Jewelers. If for any reason you are dissatisfied with your purchase, you may return your item based on our Return and Exchange Policy. Returns are gladly accepted within 7 days from date of purchase and exchanges are permitted within 30 days from the purchase date.
Cleaning
Regular cleaning and inspection is one of the best things you can do for your jewelry. Not only does it keep your jewelry looking fantastic, it also gives your jeweler a chance to look for problems like bent clasps and loose prongs before the jewelry breaks. All of our stores have the ability to clean your jewelry and examine an item for any additional upkeep that may be needed.
Mounting
Do you have a loose diamond or stone you would like set? No problem! Simply bring it in to your local Crestwood Jewelers location and we will help you choose a setting that fits your stone and your tastes, and we'll professionally mount the diamond for you and create the jewelry of your dreams.
Repair & Sizing
Our trained jewelers have the ability to fix just about any issues you might be having with your jewelry. Contact us or stop in and let our jeweler examine and identify the problem and discuss the proper solution.
Is your ring feeling a bit loose or a tad too tight? Bring it in to any of our 3 locations to discuss options for obtaining the perfect fit.
Custom Design Services
We love to custom design and create jewelry. You'll work closely with one of our experienced Jewelry Consultants to create the perfect, one of a kind,unique piece. We offer thousands of men's and women's options available in your choice of precious metals.
In Store Ordering
We carry an expanded assortment of watches, jewelry, gifts and other items that are not available in our retail store locations or are available exclusively online. Our Jewelry Consultants are happy to assist you if you have any questions or need help making an online purchase. Your in-store online purchase can be shipped directly to your home or shipped for FREE to your local retail store location.